Common Questions
Everything you need to know
Yes, debt collection is a legitimate business activity in Singapore regulated under the Debt Collection Act 2022. Nation & Associate is a licensed agency (L/DCA/2024/000125) and operates strictly within the Code of Conduct, avoiding any harassment or illegal tactics.
Our fees are performance-based. We operate on a 'No Collection, No Fee' model for most standard cases. You only pay a commission on the actual amount we recover for you.
No honest agency can guarantee 100% recovery, as it depends on the debtor's financial status. However, our 'No Upfront Fee' model ensures our interests are aligned—we don't get paid unless we succeed.